Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this automatically-collected information as “Device Information”. This is done in an effort to personalise your shopping experience with us by saving your shopping cart for a short period of time should your browsing get interrupted, so the next time you return to our site, you’ll be able to find the same item in your cart ready for checkout.
Additionally when you make a purchase through the Site, we collect certain information from your order, including your name, email and phone, billing address and shipping address, payment information. We refer to this as your Order information and is used purely to fulfill your order and to keep you updated on your order status i.e. shipping update or if there is any issues in us being able to deliver your order.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmation). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us (i.e. signed up to our newsletter), provide you with information or advertising relating to our products or services.
Sharing you personal Information
We are dedicated to protecting your privacy and will not share your information with any third parties other than to fulfil your order such as shipping address with postal/logistics company.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at email@example.com